Tech support
If you are having problems with your service Go to:
1. SETTINGS
2. Select "SYSTEM"
3. Select " reset options"
4. Then "Reset WI-FI, MOBILE & BLUETHOOTH"
5. Click the reset button
6. Then reset device
Your service should be working after this, if not do the 6 steps one more time.
If the problem persists, please contact Excess Telecom customer service at:
1-800-615-0898